Help Center

Pet Decoder AI is an advanced application that uses artificial intelligence to analyze your pet's photos and decode their emotions and body language. Simply upload a photo of your pet, and our AI will provide insights into how they're feeling.

Click on 'Get Started' from the landing page or navigate to the Auth page. You can sign up using your email address. Once registered, you'll have access to all features including pet profiles and analysis history.

New users get 10 free tokens to start. After that, you can purchase token packs for continued access. Photo analysis uses 1 token, and video analysis uses 5 tokens per analysis.

Tokens are a universal currency for all analyses. Photo analysis costs 1 token, and video analysis costs 5 tokens. You can purchase token packs from the Analyze page when you run low.

Pet Decoder AI works on any device with a modern web browser, including smartphones, tablets, and desktop computers. The interface is fully responsive and optimized for all screen sizes.

From your dashboard, click the 'Add Pet' button. Fill in your pet's name, type (dog, cat, bird, rabbit, fish, or other), breed (recommended for multi-pet detection), and birthday (optional). You can also add an appearance hint to help identify your pet in photos with multiple animals.

Yes! You can add as many pets as you'd like to your account. Each pet will have their own profile and analysis history.

On the dashboard, find your pet's card and click the menu button (three dots). From there, you can choose to edit the pet's information or delete the profile entirely.

Pet Decoder AI supports dogs, cats, birds, rabbits, fish, and other pets. Our AI can analyze the body language and emotions of various animals.

Navigate to the 'Analyze' page from your dashboard. Select which pet you want to analyze, then upload a photo or video. Our AI will process the media and provide detailed insights about your pet's emotional state. Video analysis automatically includes audio processing to detect vocalizations.

For the best results, use clear, well-lit media where your pet's face and body are visible. Avoid blurry content or media where your pet is partially hidden. Multi-pet photos work great — just add breed info to your pet's profile so our AI can identify them accurately.

When you upload a photo with multiple pets, our AI uses the breed information from your pet's profile to identify the correct animal. For example, if your pet is a Nebelung, the AI knows to look for a long blue-grey silky coat. We support 40+ breeds with visual recognition. Adding an appearance hint in your pet's profile helps even more.

Our AI provides detailed behavioral analysis based on visible body language. Factors like media quality, lighting, and visibility of your pet affect accuracy. The analysis is for informational purposes only.

Photos can be up to 10MB, and videos up to 75MB and 30 seconds maximum. Supported formats include JPEG, PNG, WebP for images; MP4, WebM for videos. If your video is too long, you can trim it before uploading using your device's built-in tools or a video editor.

Yes! Video analysis includes a dedicated Audio Insights section that shows vocalization intensity (from Silent to Very Vocal), emotional tone patterns, and individual sounds with timestamps. There is no separate audio-only analysis — audio is included as part of video analysis (5 tokens).

All your analyses are saved and displayed on your dashboard under 'Recent Analyses'. You can also view your full analysis history from the History page.

Each analysis includes: the detected emotional state, a confidence score, detailed body language breakdown (eyes, ears, tail, posture, mouth), mood and energy level indicators, observable signs of comfort or tension, behavioral insights explaining what behaviors mean, and actionable recommendations for interacting with your pet.

Video analysis provides everything photo analysis does, plus: timeline-based body language tracking, an Audio Insights section showing vocalization intensity (Silent to Very Vocal), emotional tone from sounds, detected vocalizations with timestamps (barks, meows, purrs, whines, growls), key moments with timestamps, and behavioral changes over time. Audio is automatically included — there is no separate audio-only feature.

Mood trends display your pet's emotional patterns over time. This helps you understand how your pet's moods vary and identify any concerning patterns.

Recommendations are personalized suggestions based on your pet's detected mood. They provide guidance on how to best interact with, comfort, or engage your pet given their current emotional state.

Click on 'Settings' in the dashboard header. From there, you can update your profile information, view your credits, and manage your account preferences.

Navigate to the Analyze page and click 'Buy More Tokens'. You can choose from different token packs - Starter (50 tokens for $4.99), Pro (200 tokens for $14.99), or Mega Pack (1000 tokens for $49.99).

No, your tokens never expire. Once purchased, they remain in your account until used.

Click the 'Sign Out' button in the top right corner of the dashboard. You'll be returned to the landing page.

Yes, you can delete your account from the Settings page. Please note that this action is permanent and will remove all your data, including pet profiles, analysis history, and any remaining tokens.

Yes, we take data security seriously. All data is encrypted and stored securely. Photos may be processed by AI service providers under strict confidentiality agreements solely for analysis — we never sell your data or use it for advertising.

Your photos are processed by our AI for analysis and stored securely in your account. You can delete any analysis and its associated photo at any time.

You can read our full privacy policy by visiting the Privacy Policy page, accessible from the footer of any page or from Settings.

Achievements are badges you earn by using Pet Decoder AI. They're organized into three tiers: Common, Rare, and Epic. Complete various activities like adding pets and running analyses to unlock them.

Achievements are unlocked automatically as you use the app. Add pets, run analyses, and explore features to earn badges. Check your dashboard to see your progress.

Your achievements are displayed at the bottom of your dashboard. You can see which ones you've unlocked and track your overall progress.