Help Center

Find answers to common questions about Pet Decoder AI. Can't find what you're looking for? Contact us!

Getting Started

Managing Your Pets

Photo & Video Analysis

Understanding Results

Account & Credits

Privacy & Security

Achievements

Still Have Questions?

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Help Center

Getting Started

What is Pet Decoder AI?

How do I create an account?

Is Pet Decoder AI free to use?

How do tokens work?

What devices can I use Pet Decoder AI on?

Managing Your Pets

How do I add a new pet?

Can I have multiple pets?

How do I edit or delete a pet's profile?

What pet types are supported?

Photo & Video Analysis

How do I analyze a pet photo or video?

What kind of photos and videos work best?

How does multi-pet detection work?

How accurate is the analysis?

What are the file size limits?

Does video analysis include audio?

Where can I see my previous analyses?

Understanding Results

What information does an analysis provide?

What does video analysis include?

What do the mood trends show?

How should I use the recommendations?

Account & Credits

How do I change my account settings?

How do I buy more tokens?

Do tokens expire?

How do I sign out?

Can I delete my account?

Privacy & Security

Is my data safe?

What happens to my uploaded photos?

Where can I read the privacy policy?

Achievements

What are achievements?

How do I unlock achievements?

Where can I see my achievements?

Still Have Questions?